Thank you for supporting Palmetto & Pine Magazine. Below you will find our complete Terms & Conditions, Privacy Policy, Refund Policy, Shipping Policy, and Website Disclaimer — all in one place for your convenience.

1. TERMS & CONDITIONS

General Use of This Website

By accessing or using this website, you agree to follow all Terms & Conditions set by Palmetto & Pine Magazine. This website is intended for personal, non-commercial use unless otherwise approved in writing.

You agree not to:
• engage in unlawful or harmful activity
• attempt to disrupt or impair website functionality
• repurpose or reproduce our content for commercial use

We may update these terms at any time, and continued use of the website implies acceptance of any updates.

Intellectual Property

All content—digital, print, and editorial—is protected by copyright and owned exclusively by Palmetto & Pine Magazine. This includes:
• photography
• written features and articles
• interviews
• recipes
• design layouts
• artwork, graphics, and illustrations
• all digital and print issues

Unless given written permission, you may not:
• republish or redistribute magazine content
• share digital issues or downloads
• scan, photocopy, or upload our publications
• use our brand assets for commercial purposes

You may share publicly accessible blog links or social content with proper credit.

Purchases & Advertising

Purchasing digital or print products signifies agreement with our Refund and Shipping Policies below.

Advertisers agree to:
• supply artwork by stated deadlines
• ensure accuracy in all submitted materials
• understand that editorial placement is not guaranteed by ad purchases

We may decline ad placements that do not align with our brand.

Governing Law

These Terms are governed by the laws of South Carolina.

2. PRIVACY POLICY

Information We Collect

We collect information when you:
• subscribe to emails
• complete a purchase
• submit a form
• browse the website

This may include your name, email, mailing address, payment details (processed securely by third-party processors), IP address, device information, and analytics.

How Your Information Is Used

We use personal information to:
• process orders
• deliver digital and print issues
• send emails, updates, and promotions
• improve website performance
• respond to inquiries
• meet legal obligations

We do not sell your personal data.

Data Protection

Payment information is handled only by secure third-party processors (such as Stripe or PayPal).
While we take reasonable steps to protect your information, no online system is entirely risk-free.

Email Preferences

You may unsubscribe from marketing emails at any time using the link provided at the bottom of each email.

Cookies

We use cookies and similar technologies to:
• enhance site functionality
• analyze traffic
• personalize your experience

Browser settings allow you to disable cookies if desired.

Children’s Privacy

We do not knowingly collect information from children under age 13.

3. REFUND POLICY

Digital Products (PDFs, Digital Issues, Downloads)

All digital purchases are final and non-refundable due to the instant-access format of downloads.

If you experience access issues, please reach out so we can assist.

Print Magazines

All print sales are final unless the issue arrives damaged, defective, or incorrect due to a fulfillment error.

If you receive a damaged magazine, please email us within 7 days with:
• your order number
• photos of the damage
• photos of packaging (if applicable)

Replacements will be provided when appropriate.

Subscriptions

Subscription charges are non-refundable once processed.
Cancellations apply to future billing cycles only.

4. SHIPPING POLICY

Processing Times

Orders typically ship within 3–5 business days.
During peak seasons or new-issue launches, slight delays may occur.

Shipping Methods

We ship via USPS Ground Advantage or USPS Priority Mail, depending on order weight and destination.
Tracking is included whenever possible.

Delivery Timeframes

Domestic orders generally arrive within 2–8 business days after shipment.

Lost or Delayed Packages

Once accepted by USPS, we are not responsible for delays, routing issues, or lost packages.
However, we are happy to help investigate when possible.

Incorrect Addresses

Customers are responsible for providing accurate mailing information.
Orders returned for incorrect addresses may require additional postage to reship.

5. WEBSITE DISCLAIMER

The content on this website—and within Palmetto & Pine Magazine—is intended for editorial, lifestyle, and informational purposes only.

We are not responsible for:
• typographical errors
• outdated information
• changes to third-party services, hours, or pricing
• user experiences at featured destinations
• external websites linked from our content
• damages resulting from the use of our content or recommendations

No content on this site should be considered legal, medical, financial, or professional advice.

6. CONTACT INFORMATION

For questions regarding these policies, please contact:

Palmetto & Pine Magazine
Email: rebecca@palmettoandpinemagazine.com
Website: https://www.palmettoandpinemagazine.com